DINNERWARE

All pieces are hand-formed from stoneware or porcelain, typically tinted with multiple mason stains, and finished with clear glaze on the interior. Exterior surfaces are left unglazed to enhance the natural feel of the clay. Our clear glaze is lead-free and food-safe, and we use ours daily.

All Slush Club pieces are dishwasher- and microwave-friendly. Our dinnerware may be placed in the oven for short spans of time at low temperatures (for warming at or below 200 degrees Fahrenheit) but should not be used for baking.  

As each piece is handmade, dimensions—listed in inches, diameter x height—are always approximate; each piece varies slightly in both size and finish. Due to the nature of integrating multiple clay bodies into a single form, warping in individual pieces is native to the process. We make every attempt to design pieces that will sit flat on a surface and nest comfortably with one another, yet minor variations are common, anticipated, and sometimes welcome. Our products are produced in limited runs to minimize excess inventory. Whenever possible, clay is recycled.

Given the limited production runs of our collections, we are unable to accommodate requests for specific patterns for individual pieces at this time. For orders consisting of multiple elements, we will make every effort in curating a selection of complementary pieces upon request.

For custom orders, please contact us via email to arrange a consultation.

SHIPPING & SALES TAXES

Unless otherwise specified, orders will be shipped domestically via USPS within five (5) business days of your purchase. Shipping is an additional flat fee of $10.00 per order. All orders are processed Monday-Friday excluding Holidays. Shipping charges and applicable sales tax will be applied at checkout.

All orders in WA are subject to a 10.3% sales and use tax—the tax rate at our nexus in Tacoma—applied to each item in your order, including shipping charges. In lieu of shipping, you may request local pickup at our studio for all purchased orders. Local pickup is offered gratis. To arrange pickup, please email info@slush-club.com.

Unfortunately, at this time we are unable to offer international shipping options.

Slush Club orders are shipped in a manner appropriate for the shipping of inherently fragile goods. Slush Club is not responsible for any delayed, lost, or stolen packages. Slush Club cannot be held responsible for items lost or damaged in transit. Refunds are not issued for these reasons. Slush Club orders are packed with each piece secured and padded. However, occasionally pieces do break in transit. If you find your order has broken in transit, please contact us within two (2) business days with a photograph of the packaging and the item in the condition it arrived. Please retain all packaging materials so that we can file a claim on your behalf with our shipping carrier and swiftly get you a refund or replacement. In the event that you receive an item that is damaged please email info@slush-club.com within 2 days.

Slush Club will not be liable for any damages and/or inconvenience arising from delays not within their control of contractor in the delivery of the product ordered by client or delays caused by floods, strikes, illness, accidents, acts of god or other causes beyond the reasonable control of Slush Club.

RETURNS

Slush Club does not accept returns or exchanges, however if you have any issues with your order please let us know immediately. We want you to enjoy your experience working with us and living with our products. We are happy to answer any questions you have about an item before placing an order. You can always reach us via email: info@slush-club.com.

PRIVACY STATEMENT

ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

VISITOR DATA

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

FORM BLOCK SUBMISSIONS

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with for storage and with Google for data porting.

WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

CUSTOMER ACCOUNTS

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ORDER AND ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Page updated August 8, 2022. For further inquires and concerns about your privacy, you can always reach us via email: info@slush-club.com.